Refund policy

Thank you for shopping with us. We strive to deliver the best quality products and customer experience. If you are not satisfied with your purchase, we are here to help.

Return Policy

  • Customers can request a return within 5 days from the date of delivery.

  • To be eligible for a return:

    • The product must be unused, unwashed, and in original condition

    • It must be in original packaging with all tags, labels, and accessories

    • Original invoice or order ID must be provided

Non-Returnable Items

The following items are not eligible for return:

  • Personal care & hygiene products (once opened)

  • Innerwear, cosmetics, and perishable goods

  • Customized or made-to-order products

  • Digital/downloadable products

  • Gift cards

  • Products marked as “Non-Returnable” or “Final Sale”

Damaged / Defective / Wrong Product

If you receive a damaged, defective, or incorrect product:

  • Contact us within 48 hours of delivery

  • Share clear images/videos of the product and packaging

  • After verification, we will arrange:

    • Replacement OR

    • Full refund (including shipping, if applicable)

Refund Policy

  • Once the returned product is received and inspected, we will notify you of approval or rejection.

  • If approved, refund will be processed within 5–10 business days.

  • Refund will be credited to the original payment method (UPI, card, net banking, or wallet).

  • Cash on Delivery (COD) refunds will be processed to your bank account or UPI ID.

Exchange Policy

  • Exchanges are allowed for size/color/defective products only (subject to stock availability).

  • Exchange requests must be made within [5/7] days of delivery.

Return Shipping

  • If the return is due to our mistake (wrong or damaged product), return shipping will be free.

  • For customer-initiated returns (change of mind/size issue), return shipping charges will be borne by the customer.

Cancellation Policy

  • Orders can be cancelled before dispatch.

  • Once shipped, orders cannot be cancelled. You may request a return after delivery (if eligible).

Late or Missing Refunds

If you have not received your refund:

  1. Check your bank/UPI account

  2. Contact your payment provider

  3. Contact us at [deveshsharmait@gmail.com]

Contact Us

For any questions related to return or refund:

📧 Email: [deveshsharmait@gmail.com]
📞 Phone: [9810694829]